Question 1

What are typical lead times?

Accepted Answer

Lead times vary by platform — some items ship within 1–2 business days from our Canadian warehouses, others are special-order and built to spec by the OEM. Your account manager will confirm the exact lead time on every quote before you commit.

Question 2

Do you support custom configurations?

Accepted Answer

Yes — for volume orders we offer custom rigging, payload integration, and firmware-matched accessories. Request a quote with your specifications.

Question 3

How do warranty claims work?

Accepted Answer

Products carry the original manufacturer warranty. Contact support with your order number and a description of the issue and we'll initiate the claim on your behalf.

Question 4

Which drone platforms are supported?

Accepted Answer

DJI Matrice and Mavic Enterprise series, Parrot ANAFI USA/Ai/UKR, FreeFly Alta X and Astro, Teal Black Widow, and Unitree platforms are the primary supported families. Compatibility is listed on each product page.

Help center

What are typical lead times?

Do you support custom configurations?

How do warranty claims work?

Which drone platforms are supported?